1. Information We Collect
When you use our services or make a purchase, we collect:
- Email address (for communications and delivery)
- Company information (for service delivery)
- Payment information (processed securely by Stripe)
- Audit responses (for generating your readiness report)
- IP address and browser information (for security)
2. How We Use Your Information
We use your information to:
- Deliver purchased products and services
- Generate personalized audit reports
- Send relevant communications about your account
- Improve our services based on aggregate usage
- Prevent fraud and ensure security
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. AI and Data Processing
When you use our AI audit tool:
- Your responses are processed to generate recommendations
- We do not train AI models on your specific business data
- Audit data is stored securely and associated with your account
- You can request deletion of your audit data at any time
4. Payment Processing
All payments are processed securely by Stripe. We never have access to your full credit card number. Stripe's privacy policy applies to payment data: stripe.com/privacy
5. Data Retention
We retain your email and order information for 7 years for accounting and legal purposes. Audit data is retained for 2 years unless you request earlier deletion.
6. Cookies
We use essential cookies only — no tracking or advertising cookies. These are necessary for the application to function properly.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
To exercise these rights, email: hello@ai-cto.io